PRIVACY POLICY
Last updated: May 4, 2026
This Privacy Notice for TREATMENT MANAGEMENT SERVICES & WELLNESS PLLC / TMS
WELLNESS, ("we," "us," or "our"), describes how and why we might access, collect, store, use,
and/or share ("process") your personal information when you use our services ("Services"),
including when you:
■ Visit our website at www.seymourpsychiatry.com or any website of ours that links to this
Privacy Notice
■ TREATMENT MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, is a
North Carolina-based concierge psychiatry practice that provides personalized medication
management for adults navigating life transitions and mental health challenges. Our website
is used for educational and informational purposes, to allow users to learn more about our
services, sign up for a waitlist, and receive updates about programs or events. We may
collect limited personal information through HIPAA-compliant embedded forms for the
purposes of managing inquiries and waitlist submissions. No clinical care is provided directly
through the website, and all health-related services and payments are processed securely
via a third-party electronic health records (EHR) platform.
■ Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights
and choices. We are responsible for making decisions about how your personal information is
processed. If you do not agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at contact@seymourpsychiatry.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details
about any of these topics by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more about personal information
you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered
"special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs. We may process sensitive personal information when necessary
with your consent or as otherwise permitted by applicable law. Learn more about sensitive
information we process.
Do we collect any information from third parties? We do not collect any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more about how we
process your information.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Learn more about when and with
whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical
processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Learn more about your
privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data
subject access request by contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. HEALTHCARE AND HIPAA COMPLIANCE DISCLAIMER
13. USE OF GOOGLE SIGN‐IN THROUGH SIMPLE PRACTICE
14. CLINICAL PLATFORMS & THIRD-PARTY SERVICE PROVIDERS
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services,
express an interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
■ names
■ email addresses
■ usernames
■ passwords
■ contact preferences
■ phone numbers
■ mailing addresses
■ billing addresses
■ debit/credit card numbers
■ mobile opt-in, sms consent, and phone numbers collected for sms communication purposes
will not be shared with third parties and affiliates for marketing purposes.
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable
law, we process the following categories of sensitive information:
■ health data
■ financial data
■ social security numbers or other government identifiers
■ genetic data
■ data about a person's sex life or sexual orientation
■ information revealing race or ethnic origin
■ information revealing religious or philosophical beliefs
Payment Data. We may collect data necessary to process your payment if you choose to make
purchases, such as your payment instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored by Stripe. You may find their privacy
notice link(s) here: https://stripe.com/privacy.
We use the Simple Practice platform to securely manage client services, scheduling, and payments.
Payments made through our website or client portal are processed via Stripe, a third-party payment
processor that is PCI-DSS compliant and maintains high security standards. TREATMENT
MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, does not directly store or
access full payment card information. All billing details are securely handled by Stripe through
Simple Practice’s integrated system. You can learn more by reviewing Stripe’s Privacy Policy
(https://stripe.com/privacy) and Simple Practice’s Privacy Policy
(https://www.simplepractice.com/privacy ).
Social Media Login Data. We may provide you with the option to register with us using your existing
social media account details, like your Facebook, X, or other social media account. If you choose to
register in this way, we will collect certain profile information about you from the social media
provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
below.
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country, location, information
about how and when you use our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services, and for our internal analytics
and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You
can find out more about this in our Cookie Notice:
The information we collect includes:
■ Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called "crash dumps"), and hardware settings).
■ Device Data. We collect device data such as information about your computer, phone, tablet,
or other device you use to access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
■ Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the
type and settings of the device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of the
Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data
Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
■ To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account,
as well as keep your account in working order.
■ To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
■ To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.
■ To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
■ To fulfill and manage your orders. We may process your information to fulfill and manage
your orders, payments, returns, and exchanges made through the Services.
■ To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
■ To send you marketing and promotional communications. We may process the personal
information you send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time. For more
information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
■ To post testimonials. We post testimonials on our Services that may contain personal
information.
■ To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
■ To evaluate and improve our Services, products, marketing, and your experience. We
may process your information when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional campaigns, and to evaluate
and improve our Services, products, marketing, and your experience.
■ To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
■ To comply with our legal obligations. We may process your information to comply with our
legal obligations, respond to legal requests, and exercise, establish, or defend our legal
rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents ("third parties") who perform services
for us or on our behalf and require access to such information to do that work. We have contracts in
place with our third parties, which are designed to help safeguard your personal information. This
means that they cannot do anything with your personal information unless we have instructed them
to do it. They will also not share your personal information with any organization apart from us. They
also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The third parties we may share personal information with are as follows:
■ Advertising, Direct Marketing, and Lead Generation
Google Ads
■ Allow Users to Connect to Their Third-Party Accounts
Google account
■ Communicate and Chat with Users
Google Voice
■ Functionality and Infrastructure Optimization
■ Web and Mobile Analytics
Google Analytics
■ Website Hosting
Wix, SquareSpace
■ E-prescribing Platform
Dr. Chronos
■ Electronic Health Record
Simple Practice
■ Labs
Rupa Health
■ Labs
Quest
■ Labs
Labcorp
■ Supplements
Fullscript
We also may need to share your personal information in the following situations:
■ Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather
information when you interact with our Services. Some online tracking technologies help us maintain
the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and
assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our
Services for analytics and advertising, including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use their technology to provide
advertising about products and services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes
targeted advertising, as defined under the applicable laws) under applicable US state laws, you can
opt out of these online tracking technologies by submitting a request as described below under
section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services.
To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google,
please visit the Google Privacy & Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may
have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account
details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile information we receive may vary
depending on the social media provider concerned, but will often include your name, email address,
friends list, and profile picture, as well as other information you choose to make public on such a
social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice
or that are otherwise made clear to you on the relevant Services. Please note that we do not control,
and are not responsible for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how they collect, use,
and share your personal information, and how you can set your privacy preferences on their sites
and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in
this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do our
best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we
knowingly sell such personal information. By using the Services, you represent that you are at least
18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s
use of the Services. If we learn that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have collected from children
under age 18, please contact us at contact@seymourpsychiatry.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your
country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information,
which may be express and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by contacting us by
using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, SMS Communication (North Carolina Clients Only) TREATMENT
MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, offers optional SMS (text
message) communication for North Carolina-based clients who opt in via a separate written consent
form. We use Google Voice, a HIPAA-compliant platform, to send and receive text messages related
to your care. Purpose of SMS Communication: SMS may be used for administrative or non-urgent
clinical purposes, including: Appointment reminders Scheduling updates Care coordination and
follow-up instructions Your Rights and Choices: Opt-In Required: You will not receive SMS
messages unless you have expressly opted in by signing our SMS consent form. Opt-Out: You may
revoke consent at any time by replying “STOP” to any message or by contacting us directly.
Message/Data Rates: Standard message and data rates may apply from your mobile carrier. No
Emergency Use: SMS is not to be used for urgent or emergency issues. Please dial 911 or go to the
nearest emergency room in those situations. Privacy & Data Handling: We do not sell or share your
phone number or SMS-related data for advertising or marketing purposes. All text message
communication is handled in accordance with the Health Insurance Portability and Accountability Act
(HIPAA) and the North Carolina Consumer Privacy Act (CCPA). We take reasonable steps to
safeguard your information using secure, encrypted communication tools., or by contacting us using
the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
You will then be removed from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other non-marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes. Information sharing to subcontractors in support services, such as customer service, is
permitted. All other use case categories exclude text messaging originator opt-in data and consent;
this information will not be shared with third parties.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
■ Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features or services of our
Services. For further information, please see our Cookie Notice.
If you have questions or comments about your privacy rights, you may email us at
contact@seymourpsychiatry.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such, we
do not currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised version of this Privacy
Notice.
North Carolina law requires us to let you know how we respond to web browser DNT signals.
Because there currently is not an industry or legal standard for recognizing or honoring DNT signals,
we do not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa,
Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode
Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive
details about the personal information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve
(12) months. The table includes illustrative examples of each category and does not reflect the
personal information we collect from you. For a comprehensive inventory of all personal information
we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"
Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal
address, telephone or mobile contact number,
unique personal identifier, online identifier,
Internet Protocol address, email address, and
account name
YES
B. Personal information as
defined in the STATE Customer
Records statute
Name, contact information, education,
employment, employment history, and financial
information
YES
C. Protected classification
characteristics under state or
federal law
Gender, age, date of birth, race and ethnicity,
national origin, marital status, and other
demographic data
YES
D. Commercial information Transaction information, purchase history,
financial details, and payment information YES
E. Biometric information Fingerprints and voiceprints
NO
F. Internet or other similar
network activity
Browsing history, search history, online behavior,
interest data, and interactions with our and other
websites, applications, systems, and
advertisements
YES
G. Geolocation data Device location
YES
H. Audio, electronic, sensory,
or similar information
Images and audio, video or call recordings
created in connection with our business
activities
NO
I. Professional or
employment-related information
Business contact details in order to provide you
our Services at a business level or job title, work
history, and professional qualifications if you
apply for a job with us
YES
J. Education Information Student records and directory information
NO
K. Inferences drawn from
collected personal information
Inferences drawn from any of the collected
personal information listed above to create a
profile or summary about, for example, an
individual’s preferences and characteristics
NO
L. Sensitive personal
Information
Health data, account login information, debit or
credit card numbers, financial information
including account access details, genetic data,
racial or ethnic origin, religious or philosophical
beliefs, sex life or sexual orientation, social
security numbers and status as transgender or
nonbinary
YES
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes
allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a
service provider or contractor, for additional, specified purposes. You may have the right to limit the
use or disclosure of your sensitive personal information. We do not collect or process sensitive
personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories through instances where
you interact with us in person, online, or by phone or mail in the context of:
■ Receiving help through our customer support channels;
■ Participation in customer surveys or contests; and
■ Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
■ Category A - Retained as long as the user has an active account with us (e.g., for course
access or ongoing communication), or until the user requests deletion.
■ Category B - Retained in accordance with state and federal healthcare record-keeping laws
or as long as the user is engaged with our services, whichever is longer.
■ Category C - Retained only while relevant to providing services or assessing program fit, or
until the user withdraws or requests deletion.
■ Category D - Retained for up to one year to help us evaluate service demand and program
effectiveness.
■ Category F - Retained for up to one year through analytics tools for the purpose of improving
website performance and user experience.
■ Category G - Retained for up to one year through analytics tools for the purpose of improving
website performance and user experience.
■ Category I - We retain professional or employment-related information only as long as it is
relevant to the services requested and as long as the user maintains an active account with
us. Users may request deletion of this information at any time.
■ Category L - Health-related information submitted through our forms or EHR is retained in
secure, HIPAA-compliant platforms as long as required to deliver services and comply with
applicable healthcare laws. For course access and related user account credentials
managed via Wix or SquareSpace (a non-HIPAA platform), data is retained only as long as
the user has an account, and users are advised not to submit personal health information
through non-secure channels. Any email communications related to clinical care are handled
exclusively through HIPAA-compliant systems.
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO
WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE
PROCESS YOUR INFORMATION?"
We collect and share your personal information through:
■ Targeting cookies/Marketing cookies
■ Social media cookies
■ Beacons/Pixels/Tags
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract
between us and each service provider. Learn more about how we disclose personal information to in
the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to be
"selling" of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
■ Category A. Identifiers
■ Category B. Personal information as defined in the North Carolina Customer Records law
■ Category C. Characteristics of protected classifications under state or federal law
■ Category D. Commercial information
■ Category F. Internet or other electronic network activity information
■ Category G. Geolocation data
■ Category I. Professional or employment-related information
■ Category L. Sensitive personal information
The categories of third parties to whom we disclosed personal information for a business or
commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute,
and in certain cases, we may decline your request as permitted by law. These rights include:
■ Right to know whether or not we are processing your personal data
■ Right to access your personal data
■ Right to correct inaccuracies in your personal data
■ Right to request the deletion of your personal data
■ Right to obtain a copy of the personal data you previously shared with us
■ Right to non-discrimination for exercising your rights
■ Right to opt out of the processing of your personal data if it is used for targeted
advertising (or sharing as defined under North Carolina’s privacy law), the sale of
personal data, or profiling in furtherance of decisions that produce legal or similarly
significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
■ Right to access the categories of personal data being processed (as permitted by
applicable law, including the privacy law in Minnesota)
■ Right to obtain a list of the categories of third parties to which we have disclosed
personal data (as permitted by applicable law, including the privacy law in California,
Delaware, and Maryland)
■ Right to obtain a list of specific third parties to which we have disclosed personal
data (as permitted by applicable law, including the privacy law in Minnesota and
Oregon)
■ Right to review, understand, question, and correct how personal data has been
profiled (as permitted by applicable law, including the privacy law in Minnesota)
■ Right to limit use and disclosure of sensitive personal data (as permitted by
applicable law, including the privacy law in California)
■ Right to opt out of the collection of sensitive data and personal data collected
through the operation of a voice or facial recognition feature (as permitted by
applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by
emailing us at contact@seymourpsychiatry.com, or by referring to the contact details at the bottom
of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a
request on your behalf. We may deny a request from an authorized agent that does not submit proof
that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. We will only use personal information
provided in your request to verify your identity or authority to make the request. However, if we
cannot verify your identity from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information
to verify your identity before processing your request and the agent will need to provide a written and
signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you
may appeal our decision by emailing us at contact@seymourpsychiatry.com. We will inform you in
writing of any action taken or not taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state
attorney general.
12. HEALTHCARE AND HIPAA COMPLIANCE DISCLAIMER
TREATMENT MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, is a healthcare
practice operated by a licensed psychiatric nurse practitioner in the state of North Carolina. We
collect limited personal information through this website for the purposes of waitlist management,
educational access, and communication. While certain information is processed through
HIPAA-compliant platforms (such as our secure forms and electronic health records system), not all
features of our website—including course registration and free content access—are covered under
HIPAA. Users are advised not to submit sensitive health information through non-secure channels
such as general contact forms or course registration pages. All clinical services and associated
communications are handled through separate, HIPAA-compliant systems. We do not sell or share
any user information for commercial purposes, and all disclosures are made only to authorized
service providers under secure agreements and for the sole purpose of delivering services.
13. USE OF GOOGLE SIGN‐IN THROUGH Simple Practice
If you choose to use “Sign in with Google” to access your client portal, your name and email address
from your Google account will be shared with Simple Practice to facilitate authentication.
TREATMENT MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, does not
access or use your Google data for any purpose other than login. This integration complies with
Google API Services User Data Policy, including the Limited Use requirements.
14. CLINICAL PLATFORMS & THIRD-PARTY SERVICE PROVIDERS
To support the delivery of psychiatric and functional medicine services, TREATMENT
MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS, uses several third-party
service providers that may collect, transmit, or store personal and health-related information. These
include Simple Practice for our electronic health records, scheduling, intake, messaging, and
document management; iPrescribe for secure electronic prescription transmission; RingCentral for
HIPAA-compliant SMS and voicemail communication; and Stripe for secure payment processing
through Simple Practice. We also use Fullscript to facilitate personalized supplement protocols and
ordering, and other platforms to support nutrition education and meal planning. For laboratory
testing, we coordinate with Rupa Health, LabCorp, Quest, and Access Labs, both of which may
facilitate access to a wide range of functional and conventional labs. Through these platforms,
patients may be referred to labs such as Quest Diagnostics and Labcorp, though these labs are not
directly integrated into our client portal. All third-party platforms used for clinical or administrative
purposes are selected based on their adherence to strong privacy and security standards, including
HIPAA compliance where applicable. While we do not control these platforms, we make reasonable
efforts to ensure they protect your information in accordance with applicable laws.
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an
updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy
Notice, we may notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice frequently to be informed
of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer
(DPO) by email at contact@seymourpsychiatry.com, or contact us by post at:
TREATMENT MANAGEMENT SERVICES & WELLNESS PLLC / TMS WELLNESS,
Tyra Marie Seymour
6135 Park South Dr Ste 510, Charlotte, NC 28210
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right
to request access to the personal information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal information. You may also have the right
to withdraw your consent to our processing of your personal information. These rights may be limited
in some circumstances by applicable law. To request to review, update, or delete your personal
information, please fill out and submit a data subject access request.